Terms of service

Welcome to RLBear, which is dedicated to let customers get quality garanteed products with amazing price. We offer free shipping when you order over two products and guarantee the quality of all our products. Want a closer look? We provide detailed videos to showcase our craftsmanship.

Before your order, please kindly read the listing, in which there would be a chart guiding you the real size data of each product. Please make sure you read the size guild chart before you order so that you would get the right size exactly. Usually you could take one cloth from your own, and measure the chest length and compare the data from our website. The chest length is the best data to guild you for the right size.

All orders ship from Hong Kong and typically arrive at your doorstep within 14 days. After you order, it would take 1-3 days to get the products ready and packed. After that, products would be taken by Internation logisctic company and it would take 7-10 days in international delivery. 

The international shipping company is Yunexpress. The local delivery company includes Royal Mail for the United Kingdom, CTT for Spain, DHL or Hermes for Germany, GLS for Poland, Italian Postage for Italian and CIRRO Parcel for France.  

Contact us anytime to experience the convenience of online shopping with the personalized service of an in-store visit.

Check our trustpilot if you are concerned about our quality.
https://www.trustpilot.com/review/rlbear.com